Blackberry Bold 9700 - Bluetooth issue

[goombawaho]

I've got a 9700 that I want to sync for someone with Outlook via Bluetooth. The sync via USB cable is working, so I thought it would just be a matter of setting up bluetooth as the conduit instead of USB. Doesn't seem to be working.

I was looking at this link to set things up, but it talks about NOT using the Widcomm Bluetooth.

http://www.blackberry.com/btsc/sear...UE_1_1&dialogID=16750947&stateId=0 0 16748972

I know the Dell is using Widcomm bluetooth because when I click on the bluetooth icon in the taskbar, I get "My Bluetooth Places" instead of "Bluetooth Devices"
It's also in the Add/Remove programs list. I don't understand how to switch over to the Microsoft bluetooth.

I tried uninstalling the Widcomm Bluetooth software via add/remove programs, but then I had NO bluetooth software and nothing bluetooth listed in Device Manager.

So, the questions are:
1. Do I really need to get rid of the Widcomm bluetooth for the syncing to work?
2. If so, how to do it without removing all bluetooth / how to get the Microsoft bluetooth installed?

 

[Iwontremember]

does the pc/laptop you are trying to use bluetooth with actually have bluetooth?

Hope this helps.

 

[goombawaho]

Umm - Yes it has a bulit-in bluetooth device. I guess I would be pretty dumb if I hadn't checked that first.

It's just the FLAVOR of Bluetooth driver that's causing the problem.

 

[Iwontremember]

on my Dell I am using the Toshiba bluetooth stack that I d/l'ed from the Dell site.

Hope this helps.

 

[goombawaho]

Which bluetooth card does your machine have in it and where is the link to the download???

If you can provide, I'll scope it out.

 

[Iwontremember]

http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=172476

Hope this helps.

 

[goombawaho]

Well, his computer has a Wireless 370 card, so I'm doubtful it would work AND his computer model is not listed either.

I may check it out further though as I have time. Thanks!!