mobile hotspot issue

[aloysiousBundy]

Galaxy S23 FE

I set up my mobile hotspot (just as previously done on my S9, S10, S21) as my grandchildren connect their tablets when we are in the car.
On this device i can see them connect, but they do not ever use any data. (tested with other devices/smartphones - same result)
On their tablets they show connected without internet.
I have reset networking, and even reset the phone, but the same situation occurs.

Is there a hidden menu somewhere I am missing or control on the other devices?

Thanks

 

[DrB0b]

From Verizon's page:

Samsung Galaxy S23 FE - Turn Mobile / Wi-Fi Hotspot On / Off​

Here's how to turn Mobile Hotspot for your Galaxy S23 FE on or off.

1. • Open the Settings app.
   • Navigate:
     Connections
     Mobile Hotspot and Tethering
     .
   • Tap the Mobile Hotspot switch to turn on or off.
     When turned on, other Wi-Fi services are turned off.
   • If prompted, review the info then tap OK to confirm.

 

[DrB0b]

Also from the FAQ:

Samsung Galaxy S23 FE - Manage Hotspot Settings​

Here's how to configure the hotspot settings (e.g., password, network name, timeout settings, etc.) on your Galaxy S23 FE.

1. • Open the
     Settings app
   • Navigate:
     Connections
     Mobile Hotspot and Tethering
     Mobile Hotspot
   • Configure any of the following:
     • • Network name
       • Security (e.g., Open, WPA2-Personal, etc.)
       • Password
         The new password must be entered on the connecting device.
         
         1. • Tap the Password field to remove the existing password.
            • Enter the password then tap
              Save
              .
       • Band (2.4 GHz or 5 GHz preferred)
     
     
   • Tap Save.
   • Tap Advanced.
   • Tap Turn off when no device connected for then select an option (e.g., Never timeout, 5 minutes, 10 minutes, 60 minutes, etc.).