johnsonrs12
IS-IT--Management
This is a fun one. I have a precision dell m4700 that uses bitlocker recovery because it is a work laptop. Randomly this pc upon booting up will ask for recovery key.
I have reimaged this PC 3 different times. And upon testing i do about 7-10 reboots and randomly out of those times it will ask for recovery key. Even if i type the recovery key in, 3 reboots later it will ask again.
TPM settings are correct, i have also update them through Dell, I have also updated the BIOS, swapped the hard drive, made sure it was a secure connection between motherboard and SSD, and no avail. I can decrypt it no issue, but the laptop must be encrypted. No issues occur during the encryption.
I have also update windows before and after to see if issue persist and it does.
Any suggestions besides swapping out the motherboard? That is my last option. Thank you
I have reimaged this PC 3 different times. And upon testing i do about 7-10 reboots and randomly out of those times it will ask for recovery key. Even if i type the recovery key in, 3 reboots later it will ask again.
TPM settings are correct, i have also update them through Dell, I have also updated the BIOS, swapped the hard drive, made sure it was a secure connection between motherboard and SSD, and no avail. I can decrypt it no issue, but the laptop must be encrypted. No issues occur during the encryption.
I have also update windows before and after to see if issue persist and it does.
Any suggestions besides swapping out the motherboard? That is my last option. Thank you