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Best way to combine 3 users to 1 phone 1

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stturner

IS-IT--Management
Sep 30, 2005
96
US
I need to have 3 DIDs that are currently on 3 different phones moved to a single phone.

I will be setting them up on a M2616 so that I have enough buttons to have the MWK on a key for each of there voicemail boxes.

My question: Do I need to do anything special to have the DID roll to the correct mailbox if all 3 DIDs are MARPed on the same phone? The DID numbers will only appear on this phone.

Thanks
 
You could do IncomingDigitConversion 'LD 49' on the DID Route to wherever you want them to go, but if you have them MARPed and assign 'XMWK' Keys for each mailbox you should be OK

Cheers!!
 
You can only roll to voicemail off of Key zero unless its programmed as an ACD phone then first line appearance of an ext get the honor. If you want to have all 3 ext on the same phone with them goign to seperate voicemail boxes then you will need to have the other ext's programmed on your system on a 500 set that rolls to voicemail, or all calls will roll to voicemail with what ever is programed on Key zero.
 
Thanks dj4020, that is what I was afraid of.

Can I program the ext on Phantom 500 lines or does it have to be a true 500 TN.
 
all a phantom is for is forward, so you will not get any ringing off it, and it wld hv to be dcfw to your VM sdn, so use 500

Mato' Was'aka
 
I have a test phone (3904) set up with a DID off each of our ranges. These are the only appearances of these numbers in our system (ie they are not on any other phone). I can call any of them and it forwards to the correct voice mail box. They appear on keys 0,3,4 and 5 respectively, the phone is not an ACD phone.
 
I just did the same test on a M2616 and got several numbers on the phone going to vmail too.
 
Hmmmm trvlr1 news to me. What release of of PBX and such. I've always found that what I posted to be true > > >
 
You can forward a DN on any key to VM. Set your LHK to the key number of the highest key with a DN. To make this effective you should have a non DN key between each DN.

For Example:

Key 0 SCR 1000
Key 1 MSB
Key 2 SCR 1001
Key 3 XMWK XXXX 1001
Key 4 SCR 1002
Key 5 XMWK XXXX 1002

In this case the LHK would = LHK 4

If you put the DN's together then incoming calls hunt up from DN to DN then follow the HUNT and FDN values. If you put a non DN in between incoming calls hunt and forward following the HUNT and FDN prompts and not up the strip.
 
We have 61C and 81C locally and I tried it on both. They are Rel 3.0
 
I just tried on a site at rel 6.0. Added an unused DN on key 5 of a 2050PC and when called LD it went to vmail too.
 
I would recomend Virtual Office - look in feature book under - M3900 (Single Site) Virtual Office

you would have 1 host phone and 3 virtual phones. When the users want to sit at host phone they would call down there virtual set to the host set. all other sets will follow dcfw to voice mail until they are called to host set.

Below is a copy of a host and virtual set.


DES 3903H
TN 004 0 04 05
TYPE 3903H
CDEN 8D
CTYP XDLC
CUST 0
FDN
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 1
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR PUA MTD FNA HTD TDD HFA GRLA CRPA STSD
MWD LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFEA RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 000
LHK 1
LPK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 6341 0 MARP
01 ADL 16
02 ADL 16
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19
20
21
22 RNP
23
24 PRS
25
26
27
28
29
30
31
DATE 20 MAY 2005


DES OIA
TN 132 0 11 01 PHANTOM
TYPE 3903V
CDEN 8D
CTYP XDLC
CUST 0
FDN 3311
TGAR 2
LDN NO
NCOS 4
SGRP 0
SCI 0
SSU
LNRS 16
XLST
SCPW 222222
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLA CRPD STSD ELD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 3311
LHK 1
LPK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ERR
DNDR 0
DCFW 3311
KEY 00 SCR 2988 0 MARP
01 SCR 7988 D MARP
02 ADL 16
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20
21
22
23
24 PRS
25
26
27
28
29
30
31
DATE 23 JUL 2002



 
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