Best Call Accounting package 2

[MCLowCash]

I'm interested in purchasing a new call accounting package for our Deffinity pbx. Can anyone reccomend a good solution. I'm really interested in web browser access to the data.

Thanks in advance.

Tyler

 

[Floro]

CaNNaBiS,

I can`t find yout thread "690-769208". Can you tell me the subject?.

I'm interesting in PortDump. How can I get it?.

thanks

 

[FortKnox]

Well, I am CaNaBiS. For some reason, Tek-Tips deleted my account and all my threads. I dont know what I did, maybe because I posted a link, and email address, or something.

I had a real nice howto on how to use my program to dump CDR to a SQL database, a text file, or a Access database.

 

[NX01]

Hey AvayaR11 (Canabis), nice to see you again. The same thing happened to me...

In the future everything will work...

 

[DSADOG]

WinCall Call Acoounting from TTI is the best one out there.

GR

 

[FortKnox]

Well, I changed my handle to CaNiBuS so that everyone will remember who I am. The crappy thing is that the same email address cant be used :/

 

[bghavami]

Have any of you tried Network Monitoring Service? They offer Call Accounting, Alarm Monitoring, and switch inventory as a service or as a packaged deal. Customers with a mix of different switches from different vendors get the biggest bang for the money. Try them at

http://www.netmonsvc.com,

you would love it.

Biz.

 

[glockej]

Whatever you do, don't go with Veramark. They still have yet to get our rate tables right.

 

[PBXinfo]

did anyone get a free version working?

 

[pebbees]

Help?
Calls dropping sometimes 5 or 10 call/ day out of about 600/day
display events vector shows the following:
50 Route to step failed
81 No digits collected (customers are pressing 1)
51 No digits to route to
81 No digits collected
81 No digits collected
81 No digits collect
31 Dial ahead discarded
Any siguestions????

 

[5er]

It's been a few months. I would love to see the progress on the CLAN / SQL version that CaNiBuS was working on.

Any updates??

 

[FortKnox]

5er,

Just email me. I dont work for the company any longer that I developed it for, but I still have all the code and the web page and SQL server is still running for it. I will show you everything I have done with it. Email me: "eltonb" at "gmail" dot com.

 

[bwell3]

Try AtComm.

http://www.atcomm.com

They sell the same product CPE or as a hosted service. Neat thing about the hosted service is you can buy for a workgroup and only pay for that rather than the entire company if that is all you need. Been around a long time. The outsourced version is simple to set up and you can have a free trial

 

[pconrad]

I couldn't find an application that would do what I wanted, so I took the poor boy's approach, and wrote my own. I spool data from 3 different PBXs into a SQL database. I wrote ASP pages to give various reports along with the everpopular dump everything to Excel.

 

[Brokentwig]

I am attempting to use Call Accounting Mate for CDR recording. Unlimited version costs only $850.00 and the product is perfect and clean. They are developing a driver for Avaya's Reliable Transport Protocol right now. Any of you guys know how to change the PBX to just dump the data out the CLAN the old fashioned way...text stream?

Many little branches break when the tree falls.

 

[FortKnox]

Yes,

do a search here in the forums for 'linux-host'

Its the post by Kerchack

The same method applies for Windows, basically, set the swicth up to dump to the pc on a certain port, then use an app called 'netcat' and it will capture the data.

 

[Brokentwig]

Well, Call Accounting Mate is now collecting data for all 6 of our Avaya switches. They charge 850 bucks for the unlimited version and it works great. It doesn't track each switch's traffic separately, but we have unique DID groups anyway so it's not a problem. The only thing left is to figure out how to convert the S8100 CDR file to syslog and the project will be complete.

Many little branches break when the tree falls.