The best way to get ACT! to the phones is to avoid Outlook/Exchange and use Handheld Contact ... because Outlook/Exchange doesn't support the data types and links, going through those systems is very tricky.
If you must do it, use 123 Synchroniser - but get it set up by someone who's done it. It's very easy to mess it up if you haven't got the experience
Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
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