Belkin Wireless Card / HP Pavillion 1

[leecarter]

Hey all,

We have a brand new 802.11g Belkin network card and installing in it in a brand new HP Pavillion 415.uk PC.

When we install the card, the PC does not load further than the BIOS screen. Without the card installed, the PC loads fine.

I have tried disabling the internal / on board NIC in the PC and this doesn't make a difference.

I have tried both available PCI slots and no difference.

A normal (non wireless) PCI NIC boots the PC fine when installed, and the Belkin wireless card installed on another PC boots OK too.

I know the PCI slots are OK, I know the wireless card is OK. Any other ideas on what this could be?

There are no newer BIOS updates available for this PC which was brand new this month.

 

[ski]

You may have to install the card's software, and then install the card when the software prompts you.

 

[franklin97355]

Also you should try a different PCI slot. Sometimes this works, sometimes not.

 

[leecarter]

Thanks to you both. I had previously tried both available PCI slots and know that they worked, because I intstalled a non-wireless NIC.

The Belkin software was also installed / uninstalled. If it was this, it probably wouldn;t hang at the BIOS screen? It would get a bit further?

I found the issue and told HP about it. This wireless belkin card works OK if the on board firewire (1394) is set to disable.

Don't know why this would be, but as we have no need for Firewire at this time, I have left this as a workaround.

So if you see it in the future, try disabling the Firewire ports as a test!

Thanks again