heathersuzanne
Technical User
Pleeeeeese help me if you can, I'm stumped and depressed.
I have 1XC v 6.0.1.16 installed on my laptop (Lenovo X61, Windows XP). Is been working fine for about a year.
About a month ago, my application became unusable because the Engligh-language font became just a bunch of squares. I have tried to change the font to Spanish (and I verified in my .xml file that it did in fact change), but its still just squares. My 1XC wont recognize any language, even though I know the language selection changes I am making in the 1XC client are being saved.
I uninstalled the application, deleted every reference to it in my registry, and deleted all 1XC related folders in my C drive. I then reinstalled it from scratch, and its still just squares.
I am not a PC support specialist, I just know telecom...so I'm stumped. Anyone ever seen this before?
Thanks!!
I have 1XC v 6.0.1.16 installed on my laptop (Lenovo X61, Windows XP). Is been working fine for about a year.
About a month ago, my application became unusable because the Engligh-language font became just a bunch of squares. I have tried to change the font to Spanish (and I verified in my .xml file that it did in fact change), but its still just squares. My 1XC wont recognize any language, even though I know the language selection changes I am making in the 1XC client are being saved.
I uninstalled the application, deleted every reference to it in my registry, and deleted all 1XC related folders in my C drive. I then reinstalled it from scratch, and its still just squares.
I am not a PC support specialist, I just know telecom...so I'm stumped. Anyone ever seen this before?
Thanks!!