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beb 10.5 , tape barcode can not read!

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xiayd

IS-IT--Management
Mar 27, 2006
16
CN
we have a brightstor enterprise backup server 10.5 , with one tape library, when we replace some new tape , the tape library can read the barcode on the tape , but beb server can not read, anyone knows?
 
the library provides the inventory of tapes and their barcodes to ARCserve, ARCserve does not read them directly.

As a test load in some new tapes and then restart the Tape Engine to see if the new barcodes show up.
 
inventory tape,tape engine restart , os restart ,
but the barcode not show up!
 
Put the Tape Engine in detailed mode, stop, start the Tape Engine. Check the log for a section Library [xx] Info. It will list the # of drives, slots, stuff like that. Now look above that for a line that says Library Supports or Does Not Support Barcode. If it says Does Not run Device Config again and make sure it is selected.

Next look for a section after that listing all the slots. It should show the barcode along with the slot.

This information is all obtained from the library.
 
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