BE 9.0 Remote Agent - BE 8.6 Media Server

[djackson1213]

I was advised by Veritas that I could purchase the 9.0 remote agent for a new Windows 2000 server I installed and it would work with Backup Exec 8.6 media server. I have installed the agent and it is running. The media server shows the agent is running on the server, however, my backups are showing a "Failed" status with an error message that is "unable to initialize remote agent". I have tried all suggestions from Veritas knowledge base but still get error message. The backup does appear to be working, but this error message is causing a "Failed" status.

Anyone else using this combination? If so, any ideas on how to get the remote agent to initialize with the 8.6 media server software. Any help would be appreciated.

 

[Marverick]

djackson,

I’m not sure who you talked to at Veritas, but he/she was totally wrong about the 9.0 Remote Agent. It is definitely not compatible with an 8.6 media server. I would suggest, upgrading your 8.6 media server to 9.0 build 4454. Doing so will provide you with the compatibility you need between the BEengine and Remote agent.

M

 

[cypheros]

You definately can use the v9.0 Remote Agent with the v8.6 Server.

We have an 8.6 Media server with 2 v8.6 Remote Agents and 3 v9.0 Remote Agents and all of them work perfectly.

I was also informed of this by Veritas and our Independent Third Party supplier who has licence specialists at hand.

It is totally backward compatible, but not the other way around!