BE 8.0 job completion failed

[zook]

Hello all, and I hope someone can shed some light on this frustrating situation.

Win 2k server, BE 8.0.

Recently my b/u jobs have been ending in a failed state with no description as to why in the log. The log has no ^^^^ entries (that normally denote the error), just simply "Failed". The backup of files is working, but the verify process is not performed. The event viewer has only a standard entry for a BU failed job (event id 45).

Here is the strange twist ~ if I delete the scheduled job from the job monitor and re-add from the job definitions tab, the backup and verify will work correctly for one night. The next day, it resumes the failed status.

I hope the above is descriptive enough....I am not a tech person by trade; merely someone in a small shop with a small amount of networking background.

Thanks for your time.

Sean C

 

[zook]

I should add, we are NOT using the exchange agent or backing up any exchange files. This is a simple two drive backup of only 5.5 gigs. Here is the log file from the most recent attempt....

Job server: CAMERON-XTR
Job name: TAM_DAILY
Job started: Thursday, July 25, 2002 at 7:00:01 PM
Job type: Backup
Log file: BEX77.txt
======================================================================

Drive and media information from media mount:
Changer Name:
Drive Name: DELL 1
Media Slot: 0
Media Cartridge Label: 4MM000016
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================

Media Name: "Media created 07/25/2002 07:00:01 PM"
Backup of "\\CAMERON-FS1\System?State "
Backup set #1 on storage media #1
Backup set description: "TAM_DAILY"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/25/2002 at 7:00:17 PM.

Backup completed on 7/25/2002 at 7:01:18 PM.
Backed up 1723 files in 75 directories.
Processed 224,152,236 bytes in 1 minute and 1 second.
Throughput rate: 210.3 MB/min
----------------------------------------------------------------------

Media Name: "Media created 07/25/2002 07:00:01 PM"
Backup of "C: SYS"
Backup set #2 on storage media #1
Backup set description: "TAM_DAILY"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/25/2002 at 7:01:21 PM.
The item \Documents and Settings\serviceuser\Local Settings\Temp\JET5.tmp in use - skipped.
The item \Documents and Settings\serviceuser\Local Settings\Temp\JET6A.tmp in use - skipped.
The item \Documents and Settings\serviceuser\Local Settings\Temp\JETA54C.tmp in use - skipped.
File "adamm.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "{FD6BDDE5-F53A-4FC5-BFAA-666C958C5FA4}.U01" in use - Backed up.
The item \WINNT\System32\CPL.CFG in use - skipped.

Backup completed on 7/25/2002 at 7:05:13 PM.
Backed up 7213 files in 561 directories.
4 files were in use
4 items were skipped.
Processed 768,891,350 bytes in 3 minutes and 52 seconds.
Throughput rate: 189.6 MB/min
----------------------------------------------------------------------

Media Name: "Media created 07/25/2002 07:00:01 PM"
Backup of "D: DATA"
Backup set #3 on storage media #1
Backup set description: "TAM_DAILY"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/25/2002 at 7:05:13 PM.

Backup completed on 7/25/2002 at 7:31:54 PM.
Backed up 52319 files in 1516 directories.
Processed 4,688,619,227 bytes in 26 minutes and 41 seconds.
Throughput rate: 167.6 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Thursday, July 25, 2002 at 7:32:20 PM
Job completion status: Failed
============================================================

Thanks again,

Sean C

 

[zook]

I should add, we are NOT using the exchange agent or backing up any exchange files. This is a simple two drive backup of only 5.5 gigs. Here is the log file from the most recent attempt....

Job server: CAMERON-XTR
Job name: TAM_DAILY
Job started: Thursday, July 25, 2002 at 7:00:01 PM
Job type: Backup
Log file: BEX77.txt
======================================================================

Drive and media information from media mount:
Changer Name:
Drive Name: DELL 1
Media Slot: 0
Media Cartridge Label: 4MM000016
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================

Media Name: "Media created 07/25/2002 07:00:01 PM"
Backup of "\\CAMERON-FS1\System?State "
Backup set #1 on storage media #1
Backup set description: "TAM_DAILY"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/25/2002 at 7:00:17 PM.

Backup completed on 7/25/2002 at 7:01:18 PM.
Backed up 1723 files in 75 directories.
Processed 224,152,236 bytes in 1 minute and 1 second.
Throughput rate: 210.3 MB/min
----------------------------------------------------------------------

Media Name: "Media created 07/25/2002 07:00:01 PM"
Backup of "C: SYS"
Backup set #2 on storage media #1
Backup set description: "TAM_DAILY"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/25/2002 at 7:01:21 PM.
The item \Documents and Settings\serviceuser\Local Settings\Temp\JET5.tmp in use - skipped.
The item \Documents and Settings\serviceuser\Local Settings\Temp\JET6A.tmp in use - skipped.
The item \Documents and Settings\serviceuser\Local Settings\Temp\JETA54C.tmp in use - skipped.
File "adamm.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "{FD6BDDE5-F53A-4FC5-BFAA-666C958C5FA4}.U01" in use - Backed up.
The item \WINNT\System32\CPL.CFG in use - skipped.

Backup completed on 7/25/2002 at 7:05:13 PM.
Backed up 7213 files in 561 directories.
4 files were in use
4 items were skipped.
Processed 768,891,350 bytes in 3 minutes and 52 seconds.
Throughput rate: 189.6 MB/min
----------------------------------------------------------------------

Media Name: "Media created 07/25/2002 07:00:01 PM"
Backup of "D: DATA"
Backup set #3 on storage media #1
Backup set description: "TAM_DAILY"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/25/2002 at 7:05:13 PM.

Backup completed on 7/25/2002 at 7:31:54 PM.
Backed up 52319 files in 1516 directories.
Processed 4,688,619,227 bytes in 26 minutes and 41 seconds.
Throughput rate: 167.6 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Thursday, July 25, 2002 at 7:32:20 PM
Job completion status: Failed
============================================================

Thanks again,

Sean C

 

[Guest_imported]

Perhaps is you decided to put .tmp files in your excluded list you would not be having this issue. Hopefully you've already figured this out.

 

[Rols]

First step - change the job log option to report a more detailed log.

To do this:

Tools-->Options-->Job Logs tab .... change to Summary information, directories, files and file details.
(for backup exec 8.6 - not sure if its the same in 8.0)

Then run a backup & examine the log - post it here if you get a chance.

Cheers