BDE Error Cat:Code: [43:39]

[etsiap]

Cheryl attemps to load Goldmine 6.5 residing on a Dell SBS 2003 and gets the following:

Unknown internal operating system error.
Context: open
j:\goldmine\License
BDE Error Cat:Code: [43:39]
BDE: 500 [4/11/1999] GoldMine: 6.50.40704
User: CHERYL T
Window:
Template:
Details:


Cheryl has been using Goldmine from this PC for ~ 6 mos.

All other users in the office can access the Goldmine db.

Cheryl can login to the Goldmine db with her uname and password at the server.

I tried accessing the Goldmine database from Cheryl's PC using the Administrators login. . . same error different user, same PC (new dell w/xp).

Cheryl could login the day before with no problems.

I tried a few system restores to different dates going back as far as I can to no avail.

Please offer any suggestions that might help me log this user into GM.

Thank you!
Wayne

 

[richardy]

Wayne,

Can you browse to J:\GoldMine in windows explorer? This sounds like the drive mapping for the J drive no longer exists.

Regards,

Richard.
PRIOR Analytics UK

http://www.prior-analytics.com

Winners of the LBA Customer Service Award.

 

[etsiap]

Thank you for your response. Yes I can see all folder etc on the J: drive. Bad news is my boss called me today as I was off site and said that another user is experiencing the same error as Cheryl. Tuesday morning I plan to reboot the server and delete the J drive image from the faulty pc's and re-map.

I don't have any expectations because I added a new user to the faulty PC and the network yesterday and had no luck.

Wayne

 

[ddeegan]

Wayne - does your message say "j:\goldmine\License" or "j:\goldmine\License.dbf?"

This is the first dbf Goldmine looks at.

First....
Find License.dbf and back it up

You can make sure you can see license.dbf and make sure its not named license.dbx


I don't think that is the problem, it sounde like it happens to individuals....

Do your users look at the BDE settings on the server? You can compare a working user to non-working user? When you open the BDE config, is the idapi32 file the same for each? (Check the blue title bar on the top)

Other users are working fine? Just problems with one user and every one you add at after that?

 

[jay747]

Hi Wayne,

I'd try removing any trace of GoldMine on the local PC...get rid of the Borland folder in the registry and delete the gm6s32.dl and the gm6tp32.dll. Then reboot, recreate the GoldMine shortcut and relaunch. You now have a chance that the dll's get put in a different sector on the harddrive.

Jay

 

[etsiap]

Unknown internal operating system error.
Context: open
j:\goldmine\License
BDE Error Cat:Code: [43:39]
BDE: 500 [4/11/1999] GoldMine: 6.50.40704
User: CHERYL T
Window:
Template:
Details:

____________________________________________________________

This is what fixed it -


Start
cmd
regedit
My Computer

HKEY_LOCAL_MACHINE
Borland
Delete: folders blw32 and database engine
Exit regedit

Open install CD
Gmw6setup.exe
Custom install
Database engine only

Run

Fixed!