BCMSVuServer Error 1107

[jamminjaymeyer]

I just took over this system and am having a few reporting problems. I get this error every now and then.

Server: BCMSVuServer 1107 list bcms agent day : Column data in BCMS has overflowed switch display capacity.

Although I can't prove this yet it seems that when this error comes up the DB stops collecting reporting data. I think this is an older version but not sure how to check.

 

[jamminjaymeyer]

Actually I think I just found this on Avaya's site. I understand the problem, but does anyone know if this error will stop the DB from collecting data? I guess that is my real question here.

 

[aarodriguez]

This error happens when the data in the field are too much to be shown,

sometimes the time in AUX have this problem, a sure that the agents logoff at the end of the day

Regards

 

[szukalabartosz]

jamminjaymeyer,
no, this error shouldn't cause to stop collecting data.

 

[jamminjaymeyer]

Thanks for the replies. I am not sure why my data would stop collecting, do you know of a way to "rerun" past data that was missed in the database? I have a lot of 1/2 day reports right now.