BCM50

[nvwgators]

I bought a new BCM50 that has 4 int analog trunk, but I cannot get the lines to show. I am using line 061 trunk loop as per the installation instructions. Can someone help.

 

[Dasheen]

did u purchase a keycode also to activate them?

 

[nvwgators]

Yes. Status is active when I go under keycodes.

 

[Dasheen]

can't get lines to show" ...do u mean on a set? if so, u need to assign the line to the set.

 

[nvwgators]

It does not show up in the Business element at all. I have assigned line 061. But it is not picking up as being active.

 

[MikeDThePhoneGuy]

2 questions:

1: If you go into resources and look at Int Analog Trunks do they show as enabled?

2: Are you positive the keycode is for Internal Analog TRUNKS, Not SETS?

Don't mean to insinuate anything, but just want to clarify to help with a possible solution.

 

[Dasheen]

Have u verifed w/ a butt set that dialtone is at both the demarc and the bcm amphenol? Have u tried another trunk port (wht-org)?

 

[nvwgators]

Question 1: It shows enabling
Question 2: Yes. It shows active Int analog trunk DATA 4

 

[nvwgators]

Yes i have verified with a butt set the dialtone is at the bcm amphenol.

Yes i tried the wht-org.

 

[MikeDThePhoneGuy]

In resources it is saying "enabling" not enabled...I would try disabling them and then re-enabling them. ignore me if you have already tried that.

 

[nvwgators]

I have tried that as well.

 

[MikeDThePhoneGuy]

If the system doesn't enable after the lines are connected you may want to check the cable to see if you have bad pairs.
Or you could do the old trick of shorting the line or putting a loop on it to trick the system into seeing the ports and then hook the line back up.
If after all that you don't get them enabled I hate to say it but the unit might be defective...

 

[nvwgators]

Installing patches to see if that helps

 

[snowman50]

Make sure this is a BCM50 and NOT a BCM50B...

If it has the built in BRI ports the you cant use the Internal Analogue Trunks..

Its either BRI or Analogue on the Main Unit NOT Both

 

[nvwgators]

It is a BCM50 not BCM50B

 

[MichaelWentworth]

Hi, did you ever solve this problem? I have the same issue on BCM50 R1 and have continuity tested pins 1 and 26 to the block. Busy downloading patches.