BCM50 with station to station dialing

[Trebor18]

my client has a BCM50, when they do station to station dialing and the one of the parties is on the phone, the display should say: on another call. currently the displays says: already joined. How can I fix this issue?

 

[curlycord]

Already Joined sounds like they are trying to Conference or Transfer a call.

Are you saying with the handset in the cradle and you press Intercom and enter a DN you get "Already Joined" and have seen this yourself?


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[Trebor18]

Yes I tried it and I saw it myself.

 

[curlycord]

Well my first thought is corruption then.
Reboot or Restoring from a backup (Telephony box) might clear it....wait to see if others have had this issue.

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[Trebor18]

Others are having the same issue. When someone is on the telephone and he/she gets another call from another intercom, the other caller gets "already joined