Hello. I am currently playing around with a second-hand BCM50 (in a labish type environment). I am unable to make calls over T1-PRI. However, I am able to receive calls. The T1 link is active. The system software version is 6.0.2.05.237, and I am using Avaya Business Element Manager 62.0.5.
The BCM50 is connecting via a T1-PRI to an Total Access 908e which is connecting to FreeSwitch. (I have a similar setup using an MICS using 2 T1-PRI, and it is working fine over another Total Access 908e.) In the FreeSwitch log, it is stating that the user cannot be found. (I experienced this same problem when I was initially setting up the MICS, and that was solved by entering the OLI number.)
Unfortunately, this is not working with the BCM50. The attempted outgoing call from the BCM50 is making it to my soft-switch, and is being dropped because the user/OLI number is not being passed. The release reason text is user reject call. (When receiving a call the reason text is normal clearing.)
My configuration captures should be attached as a PDF. Any assistance would be appreciated. To me, everything looks correct, but I think I am obviously missing something that I am not quite understanding. However, if the configuration looks OK, I think I might have to perform a clean reconfiguration. I think I know how to do one, but would appreciate some pointers if it comes to that. I have performed a backup, and I have found where the license file is, but I am a little concerned about how to reapply the license file. (Do I need to modify the file or file name?)
Again, thank you for taking the time to look at this issue that I am having.
-Ryan
The BCM50 is connecting via a T1-PRI to an Total Access 908e which is connecting to FreeSwitch. (I have a similar setup using an MICS using 2 T1-PRI, and it is working fine over another Total Access 908e.) In the FreeSwitch log, it is stating that the user cannot be found. (I experienced this same problem when I was initially setting up the MICS, and that was solved by entering the OLI number.)
Unfortunately, this is not working with the BCM50. The attempted outgoing call from the BCM50 is making it to my soft-switch, and is being dropped because the user/OLI number is not being passed. The release reason text is user reject call. (When receiving a call the reason text is normal clearing.)
My configuration captures should be attached as a PDF. Any assistance would be appreciated. To me, everything looks correct, but I think I am obviously missing something that I am not quite understanding. However, if the configuration looks OK, I think I might have to perform a clean reconfiguration. I think I know how to do one, but would appreciate some pointers if it comes to that. I have performed a backup, and I have found where the license file is, but I am a little concerned about how to reapply the license file. (Do I need to modify the file or file name?)
Again, thank you for taking the time to look at this issue that I am having.
-Ryan
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