Hello;
We recently installed a BCM50 to replace a 450 and are having only 1 issue. Just as a background this system has a local PRI and is connected to a gigabit LAN and talks to the CS1000 over a dedicated T1 network.
Our issue is that at this site, for no apparent reason, a user's 1140 IP Phone will say "Line in use by xxxx" where xxxx is another extension in that office.
The only thing in the alert log is a round trip delay message stating that the RTD was 42ms. Our network averages 20ms and is RARELY congested. QoS is setup to allow voice priority obviously but I keep thinking this issue is local.
Has anyone had any similar issues? Suggestions?
We recently installed a BCM50 to replace a 450 and are having only 1 issue. Just as a background this system has a local PRI and is connected to a gigabit LAN and talks to the CS1000 over a dedicated T1 network.
Our issue is that at this site, for no apparent reason, a user's 1140 IP Phone will say "Line in use by xxxx" where xxxx is another extension in that office.
The only thing in the alert log is a round trip delay message stating that the RTD was 42ms. Our network averages 20ms and is RARELY congested. QoS is setup to allow voice priority obviously but I keep thinking this issue is local.
Has anyone had any similar issues? Suggestions?