BCM50 - Imaging tool question

[JohnK2011]

Our BCM50 won't reboot completely (stuck in cycling loop), even after a level 2 reset. Can someone point me to a download of the imaging tool and a r1 image?

Thanks,
John

 

[pkellow]

the imaging tool is acronis 3rd party, eg acronis true image home 2011 - available for a free download period.

image is

https://support.avaya.com/css/appmanager/css/support/Downloads/P0864/1.0/C20101272217582960_1#files

you'll need to login

 

[JohnK2011]

Thanks for the info! Much appreciated.

Seems Avaya needs a "Nortel Site ID" to register. Not sure we ever registered with Nortel's web site. Hope I can register at Avaya without that.

Thanks again,
John