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BCM50 callpilot manager fails to launch

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ArrJay21

Vendor
Jan 12, 2007
47
US
BCM 2.0.2.05e. When I click on "Launch Call Pilot Manager" nothing happens. Voicemail is up and answering calls. ANy ideas??
 
If you connect to a newer BCM and download the "New" Element Mgr. all should work correctly. I had this problem before and thats what fixed it. Good luck.
 
You could also try browsing to the BCM50s IP and add /CallPilotManager to open your Call pilot, I.E. xxx.xxx.xxx.xxx/CallPilotManager
 
Has anyone found an answer to this? Im having the same issue and I have the latest EM. I can access it fine through a set.
 
Make sure you not only have the newest element manager but you have the correct new element manager.

I have found out there is a definite difference between the 400 4.0 manager and the 50 2.0 manager, especially when it comes to voicemail and patching.
 
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