BCM50 AutoAtendant DN

[Aerodesliza]

is there a Auto Atendant DN? Im using H323 trunking between a BCM50 and CS1000, Im receving my DNIS using Private network, right now I want that when somebody make a Ip call to be the Auto atendant who answer the call to use the Private Recived number.

 

[Aerodesliza]

any idea?

 

[cook1082]

No AA is only attached to lines.Have a did answer the lines with an AA.

 

[Aerodesliza]

I set the Ip Lines (1,2,3,4,5,6) to be answer with the Auto Atendant but doesn't work, why? I think need to change the Private Ntework to Public Network, am I right?

 

[curlycord]

You sure its lines 1,2,3 etc? and not line 061, 062 etc?

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[Aerodesliza]

Yes Im sure

 

[cook1082]

The trunks won't answer it has to be a DID/target line.

 

[Aerodesliza]

what do you mean with DID/target Line?

 

[khanadil]

assign the voip lines to be answered by auto attendant and select the greeting table to be used in callpilot manager

then if you have used greeting table 1, then in greeting table 1 record the greeting, then define what ccr tree it wuld use,
under the ccr tree (Custom call routing) define how the calls would be routed,

 

[Aerodesliza]

I already did that with out luck, do I have to set the target line or the VoIP lines?

 

[khanadil]

the voip lines

 

[Aerodesliza]

I have this, what I have to change?

Line 1
Trunk Type VoIP
Line Type Pool: BLOCA
Primeset: 2221
Pub. Recived #: N/A
priv. Received #: N/A
Distint ring: Pattern 2

Preference
----------
Aux. ringer: false
Distint ringe: 2,4

Restricction
-----------
Restricction 00

 

[SupportDude]

Create a Target Line.
Place the DID digits in the Private Received Number field.
In AA, assign the Target Line to be answered by Greeting Table 1.

-SD-

http://www.mysupportguy.net

 

[khanadil]

SD is right

 

[Aerodesliza]

I did it but doesn´t work, the Ip line is only answer if I recieve a DNIS less than the Private received lenght otherwise the call going to the recepcionist phone.