Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

BCM450R5 Voip outgoing calls not working

Status
Not open for further replies.

kidney514

Technical User
Sep 30, 2010
10
CA
HI!

I have a BCM450R5 that is strictly using voip to achieve all of the incomming and outgoing call.

The problem is that when I use the standard port 5060 I cant get any uptime with my voip provider so he advice to use an alternate port (5080) that the uptime has been very good so far, its hasn't dropped yet, but all incoming call are working flawlessly but I cant dial out, when i change it back to the 5060 outgoing works right away but I'll loose the connection to my provider in the next half hour!


Can anyone help understand how to resolve this situation.

Config that I'm aware and have changed from 5060 to 5080
Ressource -> Telephony Ressources -> IP Trunks -> Route Table
Ressource -> Telephony Ressources -> IP Trunks -> SIP Setting
Ressource -> Telephony Ressources -> IP Trunks -> SIP Authentication
When I revert to the 5060 all is working fine except stability not more than 30 minutes uptime!

 
call your isp make sure they are not locking down any ports

any time we have had this issue it was always the isp blocking ports, unless your sip provider doesnt know what they are doing



ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars
 
It's not the ISP or the voip provider, because I have tested with a softphone on the port 5080 and it worked!
 
A bcm soft phone?

Have you made sure the phones have access to the right line pools?
Check the destination codes sip requires the entire number to be sent at once

ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars
 
NO a third party softphone directly connected to my sip provider and the bcm is powered off for the test!
AS far as the access to pool, everything works if put it back to the port 5060, so i have to assume that my config are ok regarding the set!

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top