I am having problems figuring out my BCM450...
Specifically, we have our primary phone line set up to use a ring group that rings two extensions when our main number is dialed. We now want at 2pm on Fridays for the system to either not the ring group or just go to the auto attendant.
I've tried several different things like modifying the "Lunch" schedule on Fridays in scheduled services in the Element Manager and I changed the greeting table for Friday at 2pm to use a different Greeting & CCR tree to no avail.
I just need to hobble along for another few months until our new phone system comes in.
Thanks for your help in advance!
Specifically, we have our primary phone line set up to use a ring group that rings two extensions when our main number is dialed. We now want at 2pm on Fridays for the system to either not the ring group or just go to the auto attendant.
I've tried several different things like modifying the "Lunch" schedule on Fridays in scheduled services in the Element Manager and I changed the greeting table for Friday at 2pm to use a different Greeting & CCR tree to no avail.
I just need to hobble along for another few months until our new phone system comes in.
Thanks for your help in advance!