BCM450 Professional Call Recording

[uniquename4me]

This is probably a dead issue at this point, but does anyone have a server app that will collect the information/call detail and audio coming out of either a BCM450 or BCM50 with the appropriate Professional Call Recording licence(s). I know that some have utilized the email option to have it emailed, but anyone with a server collecting this information?

Thanks!

 

[curlycord]

See this post J

http://www.tek-tips.com/viewthread.cfm?qid=1772634

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[uniquename4me]

I'm somehow on a loss for this particular feature as I've heard from others that some guys use it and have it working perfect? I'll do some more digging around here from my sources and update if I get an answer. I'll post follow up on here.
I'd like to here from anyone if they have an in into having this working whether the software is out there somewhere to collect this info, or if someone has the documentation from Avaya/Nortel as to what is expected on the receiving server [ul]
[li][/li]
[/ul]end to collect the information and recordings.

 

[curlycord]

There is but as I said it's no longer for download.

The DOCs state that there was a 3rd party in the works and that was the Algo software I had spoke of....it came out as Basic software but no longer supported as well the Professional one which appeared to be Alpha/Beta trial only.
Since its not a Nortel product they wont have docs.



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[curlycord]

Just thought I would mention this too but there is software to extract all file attachments from an email accounts in case this helps anyone using the email solution.

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