BCM450: Phones Ring for a split second before AA answers 1

[Kanyin]

Hello,

I'm the IT Manager for a growing company and have no previous experience with this equipment. I've managed so far but I've run into a snag on this little annoyance. We've recently switched service provides for our phone system from Century Link to Brighthouse. Now, whenever a customer calls in all the phones on the HG for the line dialed ring for a split second before the AA picks up and the customer hears the menu. It was comical at first watching all the people look around after the half rings but they want it fixed now =p. Anyone have any ideas?

 

[marice]

That will happen if the target line is assigned to the hunt group and to AA. The hunt group will ring until AA picks up. In this case it may be set to pick up in one ring or zero rings.

 

[Kanyin]

Assigned DNs on the Target Line. That was it. Thanks for the help!