BCM450 Outbound Transfer? 1

[FastBusy4657]

I have a customer who claims they had the following scenario working on a BCM450 R6 and wants it set up again. They have a DID set up to ring a digital phone and then roll to VM if unanswered. Previously (before the mailbox was deleted) the caller pressed 6 inside the mailbox and the call either rang on overhead speakers or went directly to PARKED and they got a message overhead that there was a call waiting on PARK. It sounds like outbound transfer but I dont get how the call is automatically parked and paging announcement on overhead speakers.

 

[curlycord]

2 completely different things.
Outbound transfer is to transfer a call
Park is to place the call in spot (101 etc)




=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[FastBusy4657]

yes ...i know that

So if what i am describing is not outbound transfer then what is it? Thats what i am trying to figure out. Customer says call to a mailbox are redirected and are automatically parked and they can then pick the call up from any phone. It is also tied into thier paging system.

 

[exsmogger]

Sounds like the park and page feature you need to set up. See if this previous thread helps:

http://www.tek-tips.com/viewthread.cfm?qid=1600158

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[FastBusy4657]

Thank you exsmogger - thats it! Appreciate you pointing me in the right direction!

 

[curlycord]

Sorry I was not more clear on Park.





=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca