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BCM450 drops a call to Call pilot

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adono123

Technical User
Sep 30, 2007
2
Hi gents
A customer has a BCM450 R1 and it is has the latest SU 13 and desktop 006
Since install nearly 12 months ago there has been an intermitent issue where a user (any user at any time) cannot leave an internal message on someone elses Call Pilot mailbox when dialing internally,the in/out calls are not affected. This only last for a couple of hours then goes on its own.
Has anyone come accross this before or have any suggestions.
Thanks in advance.



Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Real knowledge is to know the extent of one's ignorance.
 
What happens? RNA? Call drops? What shows on display? Have u monitored call in BCM monitor? Maybe port is locked up?Maybe no dsp resources available?
 
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