BCM450 Automatically restarted help

[farazmangal]

Hi All, I have installed a new BCM450 at a site, It got restarted last day, below is the capture of BCM450 Log file..Can somebody help/advise why it got restarted automatically and what can i do to avoid such restarts.


BCM450 LOG file

Tue Jul 27 12:45:09 ACT 2010 false 42 minor Core Telephony - "Loss of Frame" long term alarm threshold has been exceeded on the DTM. systemId=BCM;entityId=bcm450;entitySubId=CoreAlarms

Tue Jul 27 12:45:11 ACT 2010 false 43 minor Core Telephony - "Alarm Indication Signal" long term alarm threshold has been exceeded on the DTM. systemId=BCM;entityId=bcm450;entitySubId=CoreAlarms

Tue Jul 27 12:54:49 ACT 2010 false 10908 information ***** System Restart ***** - Element Manager is available. Power LED = solid green; Status LED = flashing green. systemId=BCM;entityId=bcm450;entitySubId=StartupSequence

Tue Jul 27 12:54:58 ACT 2010 false 11016 information Platform Status Monitor - Port LAN1: Link is up in full duplex at 100 Mbps. systemId=BCM;entityId=bcm450;entitySubId=PSM

Tue Jul 27 12:55:00 ACT 2010 false 40002 information DSP 0 initialized systemId=BCM;entityId=bcm450;entitySubId=Msm

Tue Jul 27 12:55:11 ACT 2010 false 40002 information DSP 1 initialized systemId=BCM;entityId=bcm450;entitySubId=Msm

Tue Jul 27 12:55:14 ACT 2010 false 40002 information DSP 2 initialized systemId=BCM;entityId=bcm450;entitySubId=Msm

Tue Jul 27 12:55:40 ACT 2010 false 30200 information User logon User=cdr Host=CDR Comp=CDR systemId=BCM;entityId=bcm450;entitySubId=Security

Tue Jul 27 12:55:50 ACT 2010 false 8024 information MCC Modem Disabled systemId=BCM;entityId=bcm450;entitySubId=modemcc

Tue Jul 27 12:55:51 ACT 2010 false 47009 information FindMe/FollowMe. Registered Handoff Feature Code F960 systemId=BCM;entityId=bcm450;entitySubId=RemoteX

Tue Jul 27 12:55:59 ACT 2010 false 44000 information Voicemail is operational systemId=BCM;entityId=bcm450;entitySubId=nvm.dll

Tue Jul 27 12:56:09 ACT 2010 false 10909 information System Startup - Startup complete. Service Manager and Scheduling Services available. Power LED = solid green; Status LED = solid green. systemId=BCM;entityId=bcm450;entitySubId=StartupSequence

Tue Jul 27 12:56:55 ACT 2010 false 55 information Core Telephony - Media Bay Module firmware download complete. systemId=BCM;entityId=bcm450;entitySubId=CoreAlarms

Tue Jul 27 12:59:04 ACT 2010 false 40002 information DSP 6 initialized systemId=BCM;entityId=bcm450;entitySubId=Msm

Tue Jul 27 12:59:04 ACT 2010 false 40002 information DSP 5 initialized systemId=BCM;entityId=bcm450;entitySubId=Msm

Tue Jul 27 12:59:04 ACT 2010 false 40002 information DSP 4 initialized systemId=BCM;entityId=bcm450;entitySubId=Msm

Tue Jul 27 12:59:04 ACT 2010 false 40002 information DSP 3 initialized systemId=BCM;entityId=bcm450;entitySubId=Msm

Tue Jul 27 13:45:09 ACT 2010 false 41 minor Core Telephony - "Loss of Signal" long term alarm threshold has been exceeded on the DTM. systemId=BCM;entityId=bcm450;entitySubId=CoreAlarms

Tue Jul 27 13:45:09 ACT 2010 false 42 minor Core Telephony - "Loss of Frame" long term alarm threshold has been exceeded on the DTM. systemId=BCM;entityId=bcm450;entitySubId=CoreAlarms

Tue Jul 27 13:50:55 ACT 2010 false 336 information Core Telephony - The Digital Trunk T1/E1/PRI has recovered. systemId=BCM;entityId=bcm450;entitySubId=CoreAlarms

Tue Jul 27 15:20:12 ACT 2010 false 30200 information User logon User=admin Host=192.168.0.27:4232 Comp=CIM systemId=BCM;entityId=bcm450;entitySubId=Security

Tue Jul 27 15:55:08 ACT 2010 false 30200 information User logon User=admin Host=10.10.11.2:49166 Comp=CIM systemId=BCM;entityId=bcm450;entitySubId=Security


regards

 

[kwtaylor]

I would have to say one of two things. Either someone rebooted the system for you either pulling the plug or logging and rebooting.

or the system crashed due to the processor load being too high for too long.

but you should have seen that in the log above.

Login into your bcm and check the alarm log in the admin tab and see if anyone logged in before it went down.

 

[Dasheen]

also make sure system is fully patched.

 

[gberger]

Unfortunately on the Bcm450 it clears the alarms after a reboot..not too handy, you have to rely to the logs.