BCM450 and Option11c - CallPilot Isuues

[EngMajdi82]

I have BCM450 Integrates to Option11c via PRI Card, Each have DN length 4 digit, there is access code 8 when dialing from BCM450 to Option11c but from Option11c to BCM450 Call direct without access code.
The customer have Welcome Message configured on BCM450 CallPilot, the problem is that when the caller hear the message " if you know the extension number plz dial it now" and dial the extension on the option11c side, the callpilot system replies with the following "you have entered an invalid extension"

Is there any problem to solve this ?

Thanks and Regards

 

[Firebird Scrambler]

As the BCM uses 4 digit's as its extension range, the Call Pilot system on the BCM is being told to look for 5 digits as this would be 8xxxx etc and I think the last digit won't be allowed.

Are you able to add in the Option 11c extension range in the BCM dial plan routing table so that only 4 digits are used?

Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer

Very advance high level knowledge on the Linux BCM phone system.

Website

http://somertel.com

 

[EngMajdi82]

Hello Sir ...

Thank you for your Understanding, If you mean try a dialing plan between BCM450 and Option11c direct with out access code and using routing table wildcard, we use it ant try but with no result .


Thanks