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BCM400 problem or PRI line problem?

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geo999

Technical User
Jun 28, 2005
8
US
It's been going on for months. Every 2 weeks or so, our external lines would go down for 1-20mins. Sometimes, it comes back right away and goes down again.

All the internal extensions are fine. We can call each other just fine. We can't call out or receive any calls from the outside.

I'm thinking its the phone company's problem, their smartjack or lines are somehow messing up every two weeks or so.

What do you think? THANKS.
 
I hade this problem with a bcm 3.6 that was not patched up. It would go down every 3-6 months. Patched it up and so far so good. It has been over 6 months.
 
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