BCM400 Line Redirect feature

[photon33]

I have several remote agents, I need to disconnect their phones and permanently forward their DID's to external long distance numbers and the PRI requires account codes.

I go to the target line Trk/Line data and enter in the field "redirect to: 915555555555F78F781234"

This dial string works when I use feature 4 to forward, but does not as a line redirect.

Any ideas?





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Wash, rinse, repeat.

 

[Deweyhumbolt]

Setup Call Forward, then check Keep DN Alive. Now, you can disconnect IP telephones.