BCM400 DEAD

[lliesbthighs]

Hi all, It is BCM400 rls4 with 13 IP phone and 8 trunks. Today i was installing a 16 port digital card,unfortunately i didnt set any DIP switch on DSM-16 card and plugs that card and then i power ON BCM, It got stuck and didnt boot, i then again shut it off and set DIP switches of DSM and again power ON BCM , at this point BCM gots boot and all digital ext. were wroking but NO IP phone and also i cant login to Telephony to make changes. I again disconnected Digital card and boot BCM, it again booted with no IP set working and i cant programmed BCM, it wont let me do that.
Could somebody help me out??? or some TIPS??
Note that i shutdown BCM while plugging or unplugging card.

 

[aragon]

Can you ping the BCM? Could be a routing problem.
But it sounds like like the hard drive has a problem booting.
This should not be caused by a dip switch mis-configuration.
Also you should plug into the RS232 interface on the front of the BCM to see if you are able to login using hyperterminal.

David Brillert:
NNCAS NNCSS NNCDS 3Com CNTS
Product Manager

http://www.williamsglobal.com

 

[lliesbthighs]

I can ping BCM but cant able to make changes to Telephony, it wont let me do that, However it is booting OK but NO IP set working, i didnt tried CLI yet coz i dont know how to get into CLI.
Could you advise some command to resolve/troubleshoot through CLI?

 

[lliesbthighs]

Can somebody point some maintenance command/Data integrity check, fix commands through CLI ??? while booting it ask for some checks like "Press I etc.." it wont boots completely, i also check by connecting monitor/keyboard to BCM but it gets stuck at Loading Kernel

Regards

 

[DoubleCross]

Did you ever resolve this issue? I have a BCM 4.0 doing the same thing after a CTI patch.