Simple BCM 4.0 system with Centrex lines. I am getting intermittant caller id on inbound calls. Installed 2 weeks ago with up to date patches and all lines were initally good. After 3 days it started with 1 phone not receiving on their private line. (any transferred calls are ok) Now it is up to 4 lines. The lines are also on different cards. Monitor is not showing a number when called so I checked at the frame with an analog display set and the CO is sending the number. I didn't see anything on Nortel site for this problem. Maybe a reboot is in order. Any ideas?
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BCM400 CLID
- Thread starter dan5800
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Sounds like the users may be answering too quick. Try doing a F811 when they're on the call to see if the info was captured. Users have to wait until at least the start of the second ring cycle to ensure the system has time to capture and proces the clid info.
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