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BCM400 calls goes into random mailboxes

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vjrvjr

Programmer
Feb 5, 2013
16
US
on incoming calls set to answer after 3 ring to table 1 sometimes answer with correct greeting sometimes calls goes into random mailboxes. The phones have the co lines programmed as buttons on phones. The phones are programmed for cfan 4 rings
 
Did this just start happening or it been happening all along? Reboot if just stated.
 
Check ALL DN's to see if Appear and Ring, on those sets then double check ALL Call Forward No Answer (4) and Call Forward Busy (NONE) settings.


=----(((((((((()----=
curlycord

small-logo-sig.png

Toronto Canada
 
Thx the hard drive was just replaced and someone changed the call forward busy to on. Any idea with the new drive I can connect to system with element the software is 4.0 but can connect with pc to either ip on system. or in element if I click on callpilot I get page can't be displayed
 
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