BCM400 calls goes into random mailboxes

[vjrvjr]

on incoming calls set to answer after 3 ring to table 1 sometimes answer with correct greeting sometimes calls goes into random mailboxes. The phones have the co lines programmed as buttons on phones. The phones are programmed for cfan 4 rings

 

[cook1082]

Did this just start happening or it been happening all along? Reboot if just stated.

 

[curlycord]

Check ALL DN's to see if Appear and Ring, on those sets then double check ALL Call Forward No Answer (4) and Call Forward Busy (NONE) settings.


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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[vjrvjr]

Thx the hard drive was just replaced and someone changed the call forward busy to on. Any idea with the new drive I can connect to system with element the software is 4.0 but can connect with pc to either ip on system. or in element if I click on callpilot I get page can't be displayed