BCM400 Call Display Issue with Extension name being displayed

[hgillis14]

I have a BCM400 (sorry do not know the software release but it's a bit older).
In Active Sets, I have put their DID number in the OLI. I have a name in the Business Name as well.
Now when this person calls out, it not only displays the business name, but it also displays my extension user name plus their DID.
I do not want their extension name to display.
How do I do that with still getting the business name and DID to display?

Thanks

 

[Firebird Scrambler]

Your query might get a better answer in the BCM forum at

http://www.tek-tips.com/threadminder.cfm?pid=1361

Although some of us flip across the two sections, Norstar and BCM etc.

I'm assuming that you have PRI trunks?. You should be able to stop the outgoing number from being sent in the Public OLI field.


Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer

Very advance high level knowledge on the Linux BCM phone system.

Website

http://somertel.com

 

[hgillis14]

Thanks Firebird-I will go to the BCM forum.