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BCM400 3.7

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telllman

telllman

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Feb 9, 2010
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I moved around a few telephone sets which involved 1-2 DN changes. The issue is 223 when a call is sent to voicemail for 223 it gets the general delivery mailbox. No calls go to 223 mailbox. I reset the mailbox, I re set the set still same issue ??? port 331 on system. Will a system reboot clear it ???
 
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If you did initialize mailbox 223, restart the voicemail service.It will refresh the DN Table in the call pilot.That happens sometimes when you change dn's.

 
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What is the best process to re start the voicemail service ??
 
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I went in today to drop off a set and look at this issue a bit closer...

I noticed that 223 is not acknowledging a mailbox so it says log so it is not recognizing it has a mailbox. So should I reboot the BCM system ????
 
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Yes, reboot it and see if it fixes the problem.

 
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