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BCM4.0 IP KIM

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Bucky101

IS-IT--Management
Feb 9, 2006
419
AU
Using a 3.7 system if a phone is call forwarded, it shows up on the reception KIM with the call forward symbol (looks like 3 phones)
Now with the 4.0 system, using all IP handsets, if a phone is call forwarded the symbol displayed on the reception KIM is the busy symbol.

Reception needs to be able to tell if a phone is busy or call forwarded. Is this a bug?
 
you need to go in to the feature seting and set the answer to enhanced

thats will do the trick

paul
 
I sound like a total sales guy but check out Convertec's Console.NET. It's a pretty slick PC console for your front desk that gives you more functionality than just BLF.

 
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