BCM4.0 IP KIM

[Bucky101]

Using a 3.7 system if a phone is call forwarded, it shows up on the reception KIM with the call forward symbol (looks like 3 phones)
Now with the 4.0 system, using all IP handsets, if a phone is call forwarded the symbol displayed on the reception KIM is the busy symbol.

Reception needs to be able to tell if a phone is busy or call forwarded. Is this a bug?

 

[mogatuk]

you need to go in to the feature seting and set the answer to enhanced

thats will do the trick

paul

 

[naurry]

I sound like a total sales guy but check out Convertec's Console.NET. It's a pretty slick PC console for your front desk that gives you more functionality than just BLF.

http://www.convertecinc.com/