Greetings, I have 4 sites; (1)BCM400 and (3)BCM50. All have PRI and VOIP trunks.
When dialing between locations, the person receiving the call can hear the caller. But the dialing party cannot hear the destination.
This will happen anywhere from 2-7 or 8 times, then go through, crystal clear, no problem. Other times the calls pass through with no problem first shot.
Has anyone seen this? My gut keeps saying its the service provider, but I hate to point the finger unless Im sure. I just know Ive never programmed anything to 'work sometimes'...
When dialing between locations, the person receiving the call can hear the caller. But the dialing party cannot hear the destination.
This will happen anywhere from 2-7 or 8 times, then go through, crystal clear, no problem. Other times the calls pass through with no problem first shot.
Has anyone seen this? My gut keeps saying its the service provider, but I hate to point the finger unless Im sure. I just know Ive never programmed anything to 'work sometimes'...