BCM to M1 Dialing Problems

[bizzaro]

I have a BCM 3.6 connected to a M1 61C via a PRI. The 61C has an ITG Trunk card. When I dial a 5-digit extension on the BCM the 61C D-Channel messaging show only the first 4 digits. In the example, I dialed 32525 and it dropped off the last digit. It looks like something in the BCM is causing this problem, but I can't find it. By the way, this is a new install.

DCH 12 IMSG SETUP REF 00008054 CH 4 1 0 0 TOD 19:51:42
CALLING #: NUM PLAN: PRIVATE
CALLED #:3252 NUM PLAN: PRIVATE

DCH 12 OMSG REL COMP REF 00008054 CH 4 1 0 0 TOD 19:51:42
CAUSE :INCOMPLETE NUMBER
DIAG: 183


Thanks

 

[acewarlock]

Are you calling from the BCM to Option 61 or the other way.

 

[johnpoole]

is your bcm doing inbound did?..if so it may be set up for 4 digits.. you can do a ld 96 enl msgo x with x=to your dch and see what your putting on the pipe.. that may help isolate the problem.

john poole
bellsouth business
columbia,sc

 

[idawks]

Is the Rls of software above 25.40 on the option 61c if not then it will not work

 

[bizzaro]

I finally figured out what is happening. On the BCM, the received digits being were set to 4. Even though we only want to "receive" 4 digits, it was only allowing us to dial 4 digits outbound. Therefore, it was dropping the 5th digit. BCM 3.6 allows you to have a separate received digit field for Public and Private.