Sep 15, 2005 #1 pc468 MIS Jun 28, 2005 24 US Can you silent monitor agents using a handset? Or is a headset required? Seems to be differnt when using the handsfree or headset. Thanks.
Can you silent monitor agents using a handset? Or is a headset required? Seems to be differnt when using the handsfree or headset. Thanks.
Sep 19, 2005 #2 plshlp123 Technical User Aug 10, 2005 156 US Either way should work. Upvote 0 Downvote