BCM Questions 3

[bashboosh]

Hi,
I have 2 questions regarding BCM50
- If i do Cold reset, will it remove the IP address of the BCM that i set? (I want to do a cold reset remotely, I want to re-connect to the system after reset, to reconfigure)

- What does mean by service directory? Its like an internal DN directory?

Thanks for your assistance..

 

[Firebird Scrambler]

How do I complete a Warm Reset or Cold Reset? Is it safe and will I lose customer data?

You can use the Reset utility in Element Manager to:
• reboot the BCM50 system
• perform a warm reset of telephony services
• perform a cold reset of telephony services
• perform a cold reset of the router


Use this procedure to perform a warm or cold reset.
Completing a warm or cold reset
1 Select Administration > Utilities > Reset, and click one of the following buttons:
a Reboot BCM50 System will restart the operating system of the BCM50
b Warm Reset Telephony Services will restart telephony services. Customer data will be retained.
c Cold Reset Telephony Services will reset telephony programming to factory defaults. Customer data will be lost.
d Cold Reset Router will reset the router programming to the factory defaults.

A cold Reset will as stated above, default the unit to factory defaults including the IP address's etc.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[bashboosh]

Thanks a lot. Reboot is understood now. Anything about my second question?

 

[jwulf1092]

firebirdscrambler
I have a few questions that I am hopeful someone can help with, hopefully you.
#1 Per your comments above...
A = reboot
B = warm restet, telephony data preserved
C = cold reset, telehhony data, will reset telephony data to Fac Defaults.
Will any of these cause the loss of the keycodes?
I am looking to factory default a BCM400. I have access to the entire system, and I want to retain the installed keycodes, but other than keycodes, I want to start from scratch.
Any wisdom or direction to be had?
Thanks all for any help.
Sincerely, JWulf

 

[Dasheen]

Keycodes on your BCM400 will not be lost. Only on the BCM50. The only way u'll lose keycodes is if u replace the HD. Once HD is replaced you just have to reenter the keycode file. If u replace the MSC u'll have to regenerate the keycodes to the new SYS ID via the Nortel KRS.

 

[jwulf1092]

Dasheen, thans for the reply. So if I hear you right, I can do a cold restart on the BCM400 and it will not loose currently installed keycodes.
I was looking thru the menus and did not find a way to factory default the system. I Conected to the BCM via Term Services and in that menu, I found the Platform Initilization menu. Is this where I factory default the BCM? This looks like it loades new stuff to the MSC, but not actually factory defaulting the entire system.
Again, your continued help is MUCH appreciated.
Thanks
JW

 

[jwulf1092]

Also, how would I save the keycode file to a location off of the system? Do you know the specific filename or folder? I can copy them to a flashdrive and move them to my server, or do a file share directly over the network... I am just not sure what all I should save off of the BCM.
Thanks again.
JW

 

[Firebird Scrambler]

What version of BCM 400 are you referring on please?. The older 3.x systems have their keycodes located within the Licensing section and they were for each applicaion facility paide for for that system ID.

The later BCM 400, 50 (and 200) version 4.0 systems, used a single *.lic file for each system ID. this file can be located by downloading the log files from within Element Manager. After they have been extracted, you can navigate to look for the file in one of the folders.

My friend Clive, did a good FAQ on this.

http://www.tek-tips.com/faqs.cfm?fid=7247

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[Dasheen]

Jwulf ur correct. It doesn't factory default system. There's no factory default setting on BCM 200/400. Only on BCM 50. Best u can do is default the programming info. Replace msc to get rid of keycodes.

 

[jwulf1092]

Firebird and Dasheen,
Thanks for the replies!!!
I am on ver 3.0 of the BCM400. currently the only licenses installed on the BCM that I can see, are the VM licenses, and a single IP client license. I have coppied the numbers that are displayed in the "Applied keycodes" section of the UM (is Unified Manager different from Element Manager? I assume just different versions...)
Firebird, I looked at clive's FAQ, but of course, as you know, because I am on 3.0 I do not have EM, and no administration tab, etc... So that did not really help. Is there anything more that I can do besides Imigaing the drive, and copying the keycodes as I described above?

Dasheen, since there is no factory default, per se, which option would be best for me to completely reset the BCM to as close to factory original as possible?
In HypTerm, under (1) Platform initilization menu, I see options for uploading different types of Core's to the MSC, I am just not sure which one to choose, it seems I would use the "E1 Global coe load", but I figured best to ask first whichever option you recomend I choose, will I need any BCM disks to do this, or is everything i will need already on the HDD?
Also does anyone know where I can get a copy of Nortel (ghost) disk immaging tool, BIT, I think it is called?
Thanks all!!!
JW

 

[Dasheen]

Use the startup wizard in UM. It'll wipe out programming except for the keycodes. It'll take 20-30min to complete once started. U'll also find this info in the manual which resides on the BCM.