BCM Enteprise Edge 2.03 Need Help ???? 1

[mkimmer]

Hey there... I have a customer that lost the CD's that has Norstar VM manager 2.03 on it and I need it to get into the customer VM. The customer used to have it on old pc but it crashed. He is now using vista. I was able to get to the BCM with vista by downgrading his java to 5.0 just fine.

My only issue is getting to VM. Nortel wants to charge buku bucks to help ...can anyone give ideas? I tried to do the following link as well...

http://<bcm

ip>:6800/callpilotmanager but this didnt work

 

[biv343]

I put the voicemail manager here for you.

http://download.yousendit.com/8B4AE8DC23D0F34F

 

[mkimmer]

biv343.... What you gave me was Norstar voice mail manager 4.x..... I need version 2.03

I have access to the other versions

 

[biv343]

I believe that was downloaded off a EE system. Did it ask you for the IP address and password of the system? I don't believe there was any difference between the NVM manager and the EE voicemail manager - same app worked for an EE or a NAM. It's been at least 3 years since I've used the app, so I could be mistaken.

 

[BringbackVNC]

You need to use the ip address and :5800 instead of :6800 this will launch VNC on the BCM and then you use the VM manager on the Desk top of the BCM.