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BCM 50 ver 1.00.2.04.j

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Kodaker

IS-IT--Management
Oct 7, 2005
24
CA
Hello,
new to BCM. I have an existing BCM 50 ver 1.00.2.04.j
Customer has 4 digit 2221,2222, etc) ext now wants 2 digit ext such as 21,22,etc
is it just a matter of changing it to 2 digit or does the system have to be restarted from new....don't want to try b4 is know what I need to do

Thanks
 
May as well restart it and program from scratch. You'll have to delete and rebuild the mailboxes anyhow. I'm guessing a system with two digit extensions doesnt have many phones on it. Which brings up my next question. I don't know if a BCM can do two digit extensions. Never ttied it personally.
 
I don't think it can either 3 or more. Only the compact Norstar can do 3.
 
thanks....the system has only 8 sets...
 
You can have anywhere from 2 to 7 or set to undefined so you can have a mix.
 
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