We had to replace a bcm 50 recently due to the unit rebooting repeatedly after a power outage. After the unit was returned to our office I set it up to test the unit out and it came up with no problem. Then after I power cycled the unit it started rebooting over and over once again. I swapped the power supply with a known good one and it acts the same way. We received another report today of another unit acting the same way. Has anyone else seen this before and found a fix? I should also mention that this unit was upgraded from a release 1 to a release 2.
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BCM 50 release 2 rebooting repeatedly
- Thread starter mstrfixit
- Start date
curlycord
Programmer
Open up the case and make sure the red serial AA cable from the hard drive is connected, disconnect and reconnect to make sure.
You might need this:
To open
1. Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.
2. Turn the main unit over so that the bottom of the unit is facing up.
3. Remove the three case screws (indicated by ·A·) from the back of the unit.
4. Turn the BCM50 unit over so that the top of the unit is facing up.
5. While holding the bottom of the BCM50 case, slide the top of the case back to disengage the locking clips.
6. Lift the top of the case off of the BCM50 unit.
7. The hard drive is located at the rear of the BCM50 unit.
To close
8. Place the top of the case on top of the main unit case. Make sure the side edges of the case are aligned and the front of the top is back about 1 cm (3/8 in.).
9. Slide the top of the case forward until it clicks in place.NOTE: Do not force the case closed. Use only the screws that were originally used to secure the BCM50 case, using other screws may interfere or damage the BCM50.
10. Turn the main unit over so you can access the screws holes on the bottom of the unit.11. Insert the three case screws in the back of the unit and tighten them.
12. Turn the main unit over so that the top of the unit is facing up.13. Reconnect the telephone cables, network cables and the power cord.
=--(((((((((()--=
curlycord
You might need this:
To open
1. Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.
2. Turn the main unit over so that the bottom of the unit is facing up.
3. Remove the three case screws (indicated by ·A·) from the back of the unit.
4. Turn the BCM50 unit over so that the top of the unit is facing up.
5. While holding the bottom of the BCM50 case, slide the top of the case back to disengage the locking clips.
6. Lift the top of the case off of the BCM50 unit.
7. The hard drive is located at the rear of the BCM50 unit.
To close
8. Place the top of the case on top of the main unit case. Make sure the side edges of the case are aligned and the front of the top is back about 1 cm (3/8 in.).
9. Slide the top of the case forward until it clicks in place.NOTE: Do not force the case closed. Use only the screws that were originally used to secure the BCM50 case, using other screws may interfere or damage the BCM50.
10. Turn the main unit over so you can access the screws holes on the bottom of the unit.11. Insert the three case screws in the back of the unit and tighten them.
12. Turn the main unit over so that the top of the unit is facing up.13. Reconnect the telephone cables, network cables and the power cord.
=--(((((((((()--=
curlycord
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