BCM 50 r2 contact center

[ricefd]

Hello all, I have set up a contact center on a BCM 50 r2
with the latest updates. The center works fine at first but after a couple of hours its message component stops working and it just rings endlessly.

 

[gberger]

Check in the alarms tab,is there any alarms related?
Have you rebooted the bcm?

 

[ricefd]

Thanks for responding. If you are referring to the alarms tab in the element manager then no.
I have rebooted the bcm whenever this happens, the contact center works for a while but then stops.
I have also stopped and started the voice mail in the service manager tab in the element manager.

 

[gberger]

When the contact center stop working can you still access your mailbox?
If not it could be the hard drive.

 

[ricefd]

I did have a problem working with the voicemail so I think you are right, however I was able to disable and enable the skillset.