BCM-50 PRI help

[phonelady51]

I am trying to set up pri on Bcm-50. Incoming is working, but I am unable to get out going. Any suggestions?

 

[curlycord]

Did you allow Pool = PRI-A for all sets?

Better to say what you have done so far.

 

[Dasheen]

Did u assign PRI-A to a route and assign a destination code to that route?

 

[CTCINY]

Make sure that you don't have the Send Name Display box checked.

What doesn't kill you only makes you stronger.

 

[photon33]

Sounds like your "business name" has been entered.

Remove this and it will work.





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Wash, rinse, repeat.

 

[curlycord]

Curious, why would Bus Name not allow outbound?

 

[norstarboy125]

i don't think the business name has anything to do with your problem...

 

[curlycord]

2 people are pretty much saying the same thing which is very odd so why I ask, perhaps there is an issue with the software release they know about.

 

[CTCINY]

OK I am not sure exactly how to explain it but here it goes. When the business name is entered and the Send Business Name Box is checked under Telephony Resources, the BCM tries to send out that name when it hits the circuit. Since the circuit does not recognize the business name as part of any dialing plan, it gives a busy and won't allow outbound calls. I have had it happen to me plenty of times but I still am not 100% sure exactly what is happening, but that is how the switchman at the CO explained it to me one day. Hope that clarifies, but curly, no there is no issue with the software release that i am aware of.

What doesn't kill you only makes you stronger.

 

[Deweyhumbolt]

I agree completely with CTCINY about Bus. Name Display, but it's probably curly or dasheen's post.

 

[curlycord]

Sounds like a Telco setup error on the PRI config?

Thanks for the explaination.

 

[photon33]

Business Name affects outbound calls because it includes information in the setup of the call that flags it as being a private call between networked systems for instance like the system name and the DN's name. Very few telco's will allow this data and reject the call.

This extra data is why when you program in a business name it allows user names to pass through a PRI on a mcdn or voip nortel system. If you delete the business name and you're back to "H221" on the receiving end of the call.







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Wash, rinse, repeat.

 

[hawks]

I agree with when sending the Business Name the calls are being rejected at the CO. But here (Verizon) it is something you have to order as part of you PRI package and yes it is an extra monthly charge. Another thing you can check is to make sure your opposite of what Telco is (assending or descending) because if you match calls will come in but you will not be able to dial out.

 

[photon33]

But here (Verizon) it is something you have to order as part of you PRI package and yes it is an extra monthly charge.

What feature could Nortel's "business name" option possibly provide in the PSTN environment to justify an extra monthly charge?

I would seriously like to know.





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Wash, rinse, repeat.

 

[phonelady51]

Thanks for the help...I finally figured out that I did not
assign the pri to a destination code...were up and working now.

 

[RikRodgers]

When you've got multiple tenants on one system, the OLI feature can be useful. I agree with phonelady51, though. The Telco should be able to provide the outbound ID you request. Why have a single field on the system to do the same thing?

 

[pcomms]

PRI Lines dont use Pool A, B, C etc. By default they use a Pool Block (normally Pool Block A).If your PRI module is in expansion 2 then look at lines 95 - 124 and check they are in Pool Block A. You may find that the Voip lines have been allocated Pool Block A, but as long as you are not using Voip trunks you can change them to Pool Block F and then change the PRI lines to Pool Block A.
You then need to go into call routing. By default all calls are routed out via line pool a which is no good to you. The default route can be changed from Pool A to Pool Block A. You should then be able to dial out.

 

[Cyclonedc]

Photon33, did you notice how your question about what would constitute as an extra charge was completely disregarded and never answered. Sounds like someone put thier foot in thier mouth and forgot to take it out before they posted. And since this site doesn't seem to let you reply directly to a post, how did you get it to create a quote for you?

 

[hawks]

Sorry should have answered.........and the answer is I don't know. I do not work for the phone company all I do know is it happened to me about 4 or so years ago. We could not call out of a PRI on a new install and like everyone here said telco was rejecting the call. Well come to find out they were and it was explained to me it was because they allowed NUMBER but not NAME. If I wanted name and number to display at the far end it would be an additional charge. That's all I can tell you i have never really paid much attention after that.

 

[Cyclonedc]

Well I know the BCM has all sorts of little quirks and jerks involved with needing to buy more stuff. It seems every single extra feature has a keycode that you have BUY from Nortel. Interesting little trick to make the extra money on this product. This is exactly why I recomend to every small buisness to just get a CICS or MICS. Then you have all the little features, without the extra cost.