BCM 50 direct dial thru auto attendant

[Bootbag]

Had BCM 50 for 2 years on copper,had no problems......... client switches to PRI handoff....now cannot direct dial extensions thru auto attendant......just ends up in general delivery mailbox

 

[curlycord]

Look at this post:

http://www.tek-tips.com/viewthread.cfm?qid=1758641

You did not respond to it....if people spend time helping you will they get the same silent treatment?


________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[exsmogger]

Apparently . . .

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[Bootbag]

yes....it was the failure of the service provider to pass thru DTMF.......although I had reported this to them on a trouble ticket......I had to use the monitor to prove they had not corrected the problem.....thanks everyone for all your help

 

[curlycord]

Thanks for the update.

________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca