bcm 50 CLI

[kacomi07]

HI , I wonder if anyone can help with this .
I have a customer ( a taxi firm ) who give out the incoming tel no. to the driver . If they didn't catch the no. / or gave the wrong no ., they have no way of retreiving it .What they need is to access the call line identity store on the bcm50 . But where is it ?? ( isdn2 lines exist )
Any help appreciated
Thanx
David

 

[norstarboy125]

You need a set up a call log on his extension.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[kacomi07]

Hi , thanks for getting back -I know the feature code is F812, but can you tell me whereabouts in programming I can enable this facility ?

 

[norstarboy125]

Go to terminals and sets, show the extension you want to add the call log to,then go to telco features press show then scroll to log space. I usually add a log space of 20.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[kacomi07]

Thanks again for the good advise / I'll give it a go next week ,and hopefully get the customer sorted . cheers

 

[kacomi07]

Hello again - did as you suggested , and its now working ok .
thanks for help.