pccsipoffice
Technical User
I am working on a BCM50 I believe is a 3.0
After a change to a new Att service some phones no longer are displaying
caller ID. Testing with a caller ID box at the demark shows all lines have caller Id.
Programming shows lines assigned and caller id box has a check marked for the extensions in question.
The customer is stumped because it was working on the old pots lines.
Is there a line adjustment that can be made on the BCM?
Thanks
After a change to a new Att service some phones no longer are displaying
caller ID. Testing with a caller ID box at the demark shows all lines have caller Id.
Programming shows lines assigned and caller id box has a check marked for the extensions in question.
The customer is stumped because it was working on the old pots lines.
Is there a line adjustment that can be made on the BCM?
Thanks